Shein Number | Many ways to contact Shein Customer Service

The easiest way to contact customer service without the need to use shein customer care contact number

Click here to find out all the available ways to connect with Shein through their contact us page.

You can either get in touch with Shein’s customer support before placing an order or after. For a faster response after sale, choose to send a ticket with your order# and inquiry, however if you have any qestions before placing your order the best way is to reach our through their live chat support.

Another option would be contacting Shein’s customer care via email: service@shein.com or by visiting their social media accounts to learn more about the website and the possible ways of contacting them.

Contacting Shein after ordering the product without the need to know Shein contact number

If you have already ordered the product and you want to contact the website, it is simple, and you will not need Shein contact number to get the answers you need. All you have to do is access your personal account then select “open a ticket” and choose what your inquiry is about, write your problem or question and submit it.

You can also contact the website via the email of Shein customer service care: service@shein.com.

Contact Shein Morocco before ordering without the need to use Shein contact number

If you would like to inquire about anything related to the products or shipping before placing your order, you can communicate with Shein through their online chat service.

​Frequently asked questions

Before you need to contact Shein website, we always advise to go check out Shein's Frequently asked questions page where you will find answers for the most important question being asked. This page may help you resolve your issues completely without contacting the website.

The frequently asked question page is divided in a simple way, the sections are as follows:

• Your account: It displays the ways to deal with your account details, password, how to transfer your points, etc.

• Return or replace products: What to do in case you need to return a damaged/unwanted product or replace it.

• Track your Shein shipments: The website displays in this section the questions related to how to track and receive your packages sent to the following cities Rabat, Casablanca, Fes, Marrakesh, Meknes, Salé, Tangier ..etc. amongst others... etc.

• My orders from Shein: In this section, the website displays the frequently asked questions about the orders such as canceling or changing details related to your order… etc.

• Your products: What do you do when the required product gets sold out or else, you will learn about that in this section.

• Payment Method (in your local currency Moroccan dirham): It displays methods to resolve online payment issues and queries (don't forget that cash on delivery service is available).

The presented contact information were collected from Shein’s official website, which did not reveal a shein contact number. Therefore, we have explained all of these ways and how to contact the website with the simplest methods.