Vogacloset takes 4-7 business days to deliver to Morocco and other Arab countries. All orders on Vogacloset website are shipped from the United Kingdom via express delivery service, to make sure shipments arrive on time.
Orders are usually shipped in a single package. However, depending on the items ordered and the Vogacloset shipping service providers, packages might be split into multiple shipments.
After orders are completed, you will get a shipment track number via email, in order to follow the status of your order. Furthermore, you can also log into your personal account to check the order status easily. When your order arrives, you will be contacted to arrange a suitable delivery date, you will be able to choose whether to receive the order immediately or schedule another pickup date and time.
The delivery cost to Morocco is fixed at 100.8 Moroccan dirham, regardless of the quantity of items within the order. Apply the Vogacloset free shipping code to receive a discount on the shipping fees for order above 2274.1 Moroccan dirham.
Vogacloset takes responsibility for international shipping and customs feed for orders that do not exceed the maximum value. A delivery employee may contact you to get a copy of your personal ID, in order to complete the customs procedures, with the official number approved by the Vogacloset store.
Certainly, the Vogacloset return service is available within 14 days of receiving your order. You also have the opportunity to submit a request to return damaged products. However, the condition of these products must follow the terms of return policy on the site, which informs that the products must be in their original condition, not used, and the price tag should not be removed from the item itself.
As for shoes, they must be in their original condition, not used and make sure they are clean with no scratches, but also should be kept in their original packaging. If you have any questions, you can contact the Vogacloset customer service team directly through the Vogacloset contact number Morocco, or via email or the live chat service via WhatsApp.
Follow the below steps if your products meet the Vogacloset return service conditions:
Log into your Vogacloset account by entering your email address and password on the website, or log in via Google or Facebook.
Submit a return request with an explanation in the statement on why you want to return the item, then print the return request and attach it to the item you wish to return. Go to the nearest shipping center to return your Vogacloset order.
There is no return fee for first orders at Vogacloset. However, for other orders, the return fee will cost 34.2 __currency. Furthermore, taxes paid on the order will not be refunded as they were paid immediately to the government, but also shipping fees paid to shipping companies accountable for delivery of your order, will not be refunded.
To lessen the chance of item returns, make sure you always double check the details of the items you choose, such as: color, material type and more. Don’t forget to choose the right size by checking out the Vogacloset size guide for each brand.
We recommend you always check the Vogacloset size chart, before finalizing your order, in order to select the perfect size. You will find a detailed Vogacloset size guide next to each item, displaying different types of sizes (FR, UK, US). In addition to traditional sizes (XS, S, M, L, XL). You also have the option to convert the product's measurement unit between (cm, in).
The Vogacloset store offers accurate size guides and charts, providing you with maximum help when taking your measurements and matching them with measurements of the items. Next to the products, you will find the option “Find the right size”, click on it and a list of details will appear for you to fill (gender, height, weight, age). Moving forward, you will access more accurate body measurements such as (chest circumference, waist, hips), allowing you to choose the perfect and correct size.
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