In this critical period of the spread of the Corona epidemic, most online shoppers in Morocco avoid traditional stores and tend to stick to online shopping only due to social distancing and lockdown regulations to avoid contact with one another. Due to this, has been affected, demand and online sales have increased immensely during this period.
Health products have been a major driver of this growth, as the following data shows an increase in the percentage of sales per week from February 22 to February 29 compared to the previous week, where hand sanitizer sales increased by 420%, antiseptics by 178%, hand soap by 33%, toilet paper and paper towel by 26%, bottled water by 78%, supplements and vitamins by 78% and finally clothing sales increased 43%
While the spread of the Corona virus is increasing in the world, e-commerce stores have taken many preventive steps to reduce the spread of the virus among employees and customers through the following steps:
Making the move to electronic and online payments:
It is advisable to encourage customers to pay online through credit cards, paypal and online banking to avoid the slightest contact with paper money as they can carry and spread the virus.
Disinfecting and sterilizing of all surfaces used in shipping to Rabat, Casablanca, Fes, Marrakesh, Meknes, Salé, Tangier ..etc.:
assures that all surfaces used for in the shipping process are disinfected and sterilized from trucks to packaging, in addition to making sure that employees use hand sanitizers, gloves, and protective masks during the shipment preparation process. A label is added to each package that was properly prepared using all safety standards during processing and shipping, in order to increase customer’s trust and ease of mind.
Giving customers the ability to receive their orders using contactless delivery:
Most online stores, including , have launched a new service under the name of contactless delivery where your shipments are delivered to your doorstep without contact with the driver. This service has given customers the ability to receive their packages without fear. This service is available for shipments sent to all major cities in Morocco and among the most important: Rabat, Casablanca, Fes, Marrakesh, Meknes, Salé, Tangier ..etc..