A Full Guide on How to Cancel Noon Order Morocco

When to Cancel Noon Order Morocco?

You can cancel your order from Noon Morocco at specific times depending on the order status. The earlier the cancellation is, the better the chances of a successful cancellation process without any additional fees required. Here are the cases in which Noon order cancellation is allowed:

1. You can cancel the order using the Noon app or website before it’s shipped, without the need to contact customer service.

2. Cancellation is possible during preparation unless the order has been sent to the warehouse or shipping company.

3. After the order is shipped, you cannot cancel automatically. It is recommended to refuse to receive the order or request a refund later.

4. In the case of using cash-on-delivery, you can cancel the order easily as long as it has not been shipped.

What are the Cases in Which You Can Cancel the Noon Order Morocco?

The ability to cancel a Noon order depends on the phase that the order has reached in the preparation and shipping process. Each case has its policy; it's preferable to pay attention to it to avoid delays or cancellation refusals.

Noon Order Cancellation Before Shipping

If your order from Noon Morocco is displayed as “Processing” or “Confirmed”, you can easily cancel it without the need to contact customer support. This process allows you to cancel the purchase directly from your account on the website or app.

You can cancel the order from the “Tracking Details” page, as you can choose to “Cancel Order” or “Cancel Items”, depending on the type of order. After the cancellation is confirmed, a refund will be issued within 24-72 hours.

Canceling Noon Order After Shipping

If your order is shipped from Noon, the option of canceling the order will not be available on the app or website. In this case, you cannot use the “Cancel Items” service, as the order is now in the delivery stage.

However, when the order is delivered, you can refuse to take the package, or take it and apply a return request from your account. ​

How to Cancel Noon Order Morocco

You can cancel any order or product from Noon easily from the “Orders” page, then “Tracking Details” in your account. The cancellation process varies depending on the order status, so it is important to follow each step carefully:

1. Before filling out the order, if the status is “Processing” or “Confirmed”, you can use the “Cancel Items” button to immediately cancel and receive a direct refund.

2. If the order status is “Packed”, “Dispatched”, “Out for Delivery”, or “Pending Pick Up”, you can choose “Cancel Order” to receive a refund within 24-72 hours, depending on the order status.

3. All cancellation options are available at the “Track Order” page, under the “Orders” section in your account on the website or app.

How to Cancel Order Return From Noon Morocco

If you requested to return an order from Noon and would like to cancel it, you need to contact Noon’s customer service.

Important Advice when Canceling an Order From Noon Morocco

Before canceling an order from Noon, you need to know a few important things that may affect the order cancellation and refund process. Here is some advice to make this process easier:

1. If you completed an order, check if the status is “Processing” or “Confirmed”, as this determines whether you can or cannot cancel the order.

2. The faster you request a cancellation, the better the chances of its success, and no need to contact Noon’s customer service or await order return.

3. In some cases, you can cancel one item from the order, rather than cancelling the whole order.

4. Check the cancellation policy for products, as they may differ.

5. After requesting a cancellation, you will receive a message to confirm the process, and you will need it if an issue occurs during the process.

6. Only contact customer service if you are not able to cancel orders through the website or app.

Canceling an order from Noon Morocco is easy if done at the correct time, but it is important to check the order status continuously to make the right choice, whether to return or cancel orders, to prevent delays or difficulty in canceling. Shop safely and with ease from Noon Morocco!